ECOMMERCE

MARKETING Podcast

How to Form Lasting Connections with Customers through Email Marketing – with Matthew Montoya

Episode Title: Maximizing Email Marketing for eCommerce Growth with Matthew Montoya

Host: Arlen Robinson

Guest: Matthew Montoya, Channel Marketing and Enablement Manager at Constant Contact

In this episode, Arlen Robinson sits down with Matthew Montoya, an email marketing expert from Constant Contact, to discuss the importance of email marketing in today’s business landscape. With over 18 years of marketing experience and having helped thousands of small businesses and non-profits, Matthew shares his insights on how email marketing can drive growth, the synergy between email and social media marketing, and effective strategies for creating engaging email content.

Key Takeaways:

  • Introduction to Matthew Montoya (00:20)
    • Matthew’s extensive background in marketing and his journey with Constant Contact.
  • The Relevance of Email Marketing Today (05:30)
    • Despite the rise of social media, email marketing remains crucial due to its direct and personal nature.
  • Coordinating Email and Social Media Campaigns (12:15)
    • Using social media to identify popular content and driving traffic between social platforms and email campaigns.
  • Generating Engaging Email Content (20:10)
    • Leveraging FAQs, customer testimonials, sharing expertise, and collaborating with industry experts for content creation.
  • Understanding the Sales Cycle (27:50)
    • Balancing educational content with promotional offers to keep potential customers engaged throughout the sales cycle.
  • Effective Email Marketing Strategies (35:20)
    • Case study of NASA’s email marketing success and their use of multiple Constant Contact tools.

Matthew Montoya is the Channel Marketing and Enablement Manager at Constant Contact. With over 18 years of experience in marketing, he has helped over 13,000 small businesses and non-profits across the United States understand the impact of email marketing on growth and revenue.

Contact Matthew Montoya:

New Episodes Every Monday

Check Out Featured Shows!