ECOMMERCE

MARKETING Podcast

Omnichannel Marketing and the Power of Diversification – with Andrew Maffettone

Title: Enhancing E-commerce with Omni-Channel Marketing featuring Andrew Maffettone

Guest: Andrew Maffettone, Founder of BlueTuskr

Host: Arlen Robinson

In this episode of the eCommerce Marketing Podcast, host Arlen Robinson interviews Andrew Maffettone, an e-commerce marketing expert with over 15 years of experience and the founder of BlueTuskr, a full-service marketing company for e-commerce sellers. Andrew shares his insights on the importance of omni-channel marketing and how to effectively diversify your presence across multiple sales channels.

Key Takeaways:

  • [2:30] Introduction to Andrew Maffettone:
    • Andrew’s extensive background in e-commerce marketing.
    • The founding of BlueTuskr and its role as a full-service marketing company.
  • [5:00] What is Omni-Channel Marketing?:
    • Ensuring marketing is relevant across all sales channels where customers shop.
    • Treating different sales channels as interconnected rather than separate entities.
  • [7:30] Importance of Diversifying Sales Channels:
    • Focusing on major channels like Amazon and Shopify.
    • Exploring other platforms like Walmart, eBay, and specialized marketplaces.
  • [10:45] Key Metrics for Omni-Channel Success:
    • Looking at overall ROI of marketing spend versus revenue.
    • Tracking holistic performance rather than isolated channel metrics.
  • [15:00] Managing Traffic Between Channels:
    • Using tactics like an “available on Amazon” button to guide customers efficiently.
    • Implementing tracking mechanisms to retarget customers and gather data.
  • [18:30] Balancing DTC and Marketplace Sales:
    • Evaluating the benefits of higher conversion rates on platforms like Amazon.
    • Testing and analyzing to determine the most effective sales strategies.
  • [22:00] Case Study:
    • Success story of a client who increased conversion rates by implementing omni-channel strategies, including Amazon’s Buy With Prime.

Guest Info:

  • Andrew Maffettone
    • Founder of BlueTuskr
    • Website: BlueTuskr
    • Social Media: LinkedIn, Instagram, Facebook, Twitter (@AndrewMaff)

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