ECOMMERCE

MARKETING Podcast

How Email, SMS and Messenger Marketing Work Together – with Stephen Carl

Episode Title: Utilizing Conversational Commerce to Drive Sales with Stephen Carl

Host: Arlen Robinson

Guest: Stephen Carl, Founder of Needle Movement

In this episode of the eCommerce Marketing Podcast, Arlen Robinson talks with Stephen Carl, the founder of Needle Movement, about leveraging email, SMS, and messenger marketing to drive sales and improve customer engagement. Stephen shares his extensive experience in digital marketing, providing actionable insights for eCommerce brands.

Key Takeaways:

  • Introduction to Stephen Carl (00:15)
    • Stephen’s background and experience, including early days at cosmo.com and growing Lafayette 148’s online sales.
  • The Relevance of Email Marketing (05:30)
    • Despite claims that email is dead, it remains a highly effective marketing channel with high ROI.
  • Building Your Email List (12:45)
    • The importance of daily list growth and practical tips for increasing email sign-ups.
  • Integrating Multiple Messaging Channels (19:20)
    • How to effectively combine email, SMS, and messenger marketing to create cohesive campaigns without overwhelming customers.
  • Examples of Successful Brands (28:50)
    • Insights into how brands like Ben & Jerry’s, Lego, Brooklinen, and Beardbrand successfully utilize email, SMS, and messenger marketing.

Stephen Carl is the Founder of Needle Movement, a digital strategy company helping eCommerce brands optimize their marketing efforts.

Contact Stephen Carl:

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