ECOMMERCE

MARKETING Podcast

Creating Compelling Product Descriptions that Captivate & Convert – with Karon Thackston

Episode Title: Creating Compelling Product Descriptions that Captivate and Convert

Guest: Karon Thackston, President of Marketing Words

Host: Arlen Robinson

In this episode of the e-commerce marketing podcast, Arlen Robinson interviews Karon Thackston, President of Marketing Words. Karon shares her journey from a summer job at a radio station to leading a successful copywriting and content agency. The discussion focuses on creating compelling product descriptions that captivate and convert, providing valuable insights for e-commerce businesses.

Key Takeaways:

  • Karon’s Background and Journey (00:02:17):
    • Started in marketing by chance at a local radio station.
    • Transitioned to founding Marketing Words in 1999 after working in ad agencies.
  • Importance of Unique Product Descriptions (00:06:51):
    • Avoid using manufacturer-provided “canned copy.”
    • Add unique and helpful information to product pages to stand out and improve search engine rankings.
  • Impact on Conversions (00:10:36):
    • Optimizing product descriptions can lead to increased traffic and conversions.
    • Testing a few products first before a full-scale rollout is recommended.
  • Hiring a Copywriter (00:15:12):
    • Depending on the business size and budget, options include outsourcing or training an in-house writer.
    • Outsourcing can be more expensive, but it provides professional expertise.
  • Difference Between Amazon and E-commerce Websites (00:20:52):
    • Amazon has specific rules and guidelines that differ from general e-commerce sites.
    • Adhering to Amazon’s terms of service is crucial for successful product listings.
  • Quick Tip for Immediate Improvement (00:24:40):
    • Modify canned copy to include unique, shopper-focused content.
    • Make product pages helpful and interesting to improve conversions and potentially increase prices without being the cheapest option.

Guest Information: Karon Thackston

Listen to the Full Episode: [Insert Podcast Link Here]

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