ECOMMERCE

MARKETING Podcast

Amazon and Multi-Channel eCommerce – with Chad Rubin

Episode Title: Selling on Amazon and Multi-Channel Strategies

Guest: Chad Rubin, Co-Founder of Skubana

Host: Arlen Robinson

In this episode of the eCommerce Marketing Podcast, Arlen Robinson speaks with Chad Rubin, an eCommerce expert who built his family’s vacuum business into a multi-million dollar direct-to-consumer brand called Crucial Vacuum. Chad also co-founded Skubana, a leading operational software for eCommerce businesses. Chad shares his journey and provides valuable insights on selling on Amazon, managing multi-channel sales, and leveraging technology to streamline eCommerce operations.

Key Takeaways:

  • Introduction and Background (00:00:00):
    • Chad discusses his journey from Wall Street to eCommerce, and how he grew Crucial Vacuum to a $20 million valuation (00:01:00).
    • He talks about the necessity of creating Skubana to solve the operational challenges of managing multi-channel sales (00:04:00).
  • Adding Amazon as a Sales Channel (00:07:00):
    • Importance of having a solid foundation and systemizing your current operations before expanding to Amazon (00:08:00).
    • How to integrate Amazon into your existing business model effectively (00:09:00).
  • Top Multi-Channel Sales Platforms (00:11:00):
    • Discussion on the significance of selling on platforms like Amazon, Walmart, and having your own website (00:12:00).
    • The importance of being present on multiple platforms to maximize exposure and sales (00:14:00).
  • Choosing the Right Tools (00:17:00):
    • Overview of various tools available for managing multi-channel sales and inventory management (00:18:00).
    • Importance of selecting scalable and integrated systems to support business growth (00:20:00).
  • Focus Areas for Multi-Channel Success (00:23:00):
    • Emphasizing the need to double down on marketing and growth while outsourcing operational weaknesses (00:24:00).
    • Developing and sourcing the right products to ensure competitiveness in the market (00:25:00).
  • Optimizing Content for Each Channel (00:27:00):
    • Tailoring product listings and descriptions to suit the specific requirements and customer behaviors of each sales channel (00:28:00).
  • Managing Customer Expectations (00:32:00):
    • Ensuring timely order fulfillment and excellent customer service to maintain a positive reputation across all platforms (00:33:00).

Guest Information: Chad Rubin

Listen to the Full Episode: [Insert Podcast Link Here]

New Episodes Every Monday

Check Out Featured Shows!