ECOMMERCE

MARKETING Podcast

Navigating the Fast Lane of Social Media-Driven Demand – with Allison Vernerey

Title: Staying Ahead of Social Media Trends in E-Commerce with Allison Vernerey

Guest: Allison Vernerey, Vice President of Product at Zmags

Host: Arlen Robinson

In this episode of the Ecommerce Marketing Podcast, host Arlen Robinson speaks with Allison Vernerey, Vice President of Product at Zmags, about how e-commerce marketers can keep up with the rapid pace of social media-induced consumer demand. Allison shares her extensive experience in retail and e-commerce and provides practical tips for navigating social media trends.

Key Takeaways:

  • [3:30] Allison’s Background:
    • Allison’s journey from retail store floors to e-commerce and product management at companies like Home Depot and Zmags.
  • [6:20] Impact of Social Media Trends:
    • How to determine which social media platforms are right for your brand and the importance of understanding your target audience.
  • [11:45] Influencer Culture’s Impact:
    • The shift in power to influencers and the importance of leveraging this trend to reach new audiences and react to unexpected trends.
  • [17:00] Managing Social Media Presence:
    • Tips on how active and responsive businesses should be on social media platforms, emphasizing quality over speed and setting clear expectations.
  • [24:40] Role of AI in Social Media Management:
    • The potential of AI and machine learning to automate tasks, manage posts, and provide first-level customer responses while maintaining the human element in social interactions.
  • [30:15] Future of E-Commerce and Social Media:
    • The importance of being nimble and ready to react to unexpected trends, as well as maintaining a seamless customer journey from social media to the e-commerce site.
  • [37:50] Case Study:
    • A discussion on the importance of being prepared for viral trends and ensuring that e-commerce sites reflect current social media trends to avoid missed opportunities.

Guest Info:

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