ECOMMERCE

MARKETING Podcast

Automating Webinars to Scale Marketing – with Melissa Kwan

In this episode of the e-Commerce Marketing Podcast, host Arlen Robinson talks with Melissa Kwan, co-founder and CEO of eWebinar, about the power of automated webinars. Melissa shares her journey from real estate software startups to creating a leading webinar automation platform designed to save time and scale outreach for sales demos, onboarding, training, and thought leadership.

Key Takeaways:

  • Introduction to Webinar Automation (00:02:13)
    • Melissa’s background in startups and the inspiration behind eWebinar, stemming from her need to scale webinars without the repetitive live delivery.
  • Importance of Automated Webinars (00:05:06)
    • Automated webinars provide a scalable solution to reach more people, similar to how podcasts have an extended reach compared to live radio shows.
  • Webinars for E-Commerce (00:06:47)
    • Utilize FAQs to create engaging webinar content that answers common customer questions, enhancing trust and credibility.
  • Engagement Through Webinars (00:09:17)
    • Webinars offer a participatory experience with opportunities for interaction, unlike one-way video content.
  • Content and Format Tips (00:13:23)
    • Focus on creating a strong script and choose a format that suits your comfort level, whether it’s a talking head video, slide deck, or screen recording.
  • Promoting Webinars Effectively (00:17:15)
    • Make webinars accessible by embedding them into your website, newsletters, and other communication channels. Use evergreen content to maximize reach.
  • Case Study Example (00:21:11)
    • MagFast, a company selling powerful batteries, generated $14 million in sales over a few years solely through automated webinars, showcasing the potential of this strategy.

Guest Information:

Melissa Kwan

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