ECOMMERCE

MARKETING Podcast

Leveraging Content and Community to Fuel Your Business – with John Roman

Title: Growing Your E-commerce Business through Content and Community – with John Roman

Guest: John Roman, Chief Executive Officer for The BattlBox Group

Host: Arlen Robinson

Summary: In this episode of the eCommerce Marketing Podcast, Arlen Robinson interviews John Roman, the CEO of The BattlBox Group. John shares his journey from leading sales organizations to investing in e-commerce, ultimately joining and growing BattlBox. They discuss the importance of building a strong community through engaging content and how this strategy has driven BattlBox’s success.

Key Takeaways:

  • [00:07:33] Starting a Community with Content:
    • Create engaging content that resonates with your target audience.
    • Test different types of content to see what drives interaction and engagement.
  • [00:09:55] Using Forums and Facebook Groups for Community Building:
    • Initial forum (similar to Reddit) allowed like-minded individuals to connect.
    • Transitioned to a private Facebook group for subscribers, fostering deeper community ties.
  • [00:13:21] Importance of Engagement:
    • Consistent engagement from the brand is crucial in the early stages.
    • Moderation and active participation help build a thriving community.
  • [00:17:17] Leveraging TikTok for Brand Growth:
    • Persist with consistent posting and experimenting with content.
    • TikTok’s powerful algorithm can help you reach your target audience effectively.
  • [00:20:33] Tools and Resources for Community Management:
    • Facebook Groups: Easy to moderate with built-in tools for managing interactions.
    • Continually test and utilize different platforms to find the best fit for your audience.
  • [00:24:15] Example of Platform Algorithm Changes:
    • YouTube’s change in prioritizing short-form content led to a significant increase in subscribers for BattlBox.
    • Adapt to platform changes to maximize reach and engagement.

Guest Info:

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